Frequently Asked Questions
Quick answers about the minibi app.
For professionals
How do I get started?
Download the app, register with your phone number, add services, and set your working hours.
How do I add a service?
Open Services, tap “+”, and enter the name, price, duration, description, and hashtags.
How do bookings work?
Customers can select an available service and time. You can also create a booking manually from the main screen.
What do Pro and Premium include?
Pro: insights, expenses, promotions, shared calendar, locations, and waitlist.
Premium: everything in Pro plus stories, posts, profile customisation, voice messages, and advanced insights.
Premium: everything in Pro plus stories, posts, profile customisation, voice messages, and advanced insights.
For customers
How do I find a professional?
Search from the home screen by name, service, or hashtag.
How do I book a service?
Open a professional’s profile, select a service and available time, add an optional note, and confirm.
How do I leave a review?
After the appointment, open the completed booking and select “Leave a review”.
How do I contact a professional?
Open their profile and select Chat to send a message.
Account and privacy
How do I delete my account?
Open the account settings in the app or use the account deletion page on this website.
Where can I read the legal documents?
Open the Documents section in the website footer.